“Get The Look” is an on-line portal for ordering furniture and decorative items. These items are shipped to your home direct from the manufacturer.
How does it work?
I’ve embedded shoppable links on my website to a selection of furniture and décor items from the same manufacturers I source for client projects. Simply click the link to view the item details and place them in your cart for purchase.
SideDoor is my order fulfillment partner. They manage and place your on-line order directly with the manufacturer, handling all the logistics. You will receive e-mail communication from SideDoor regarding the progress of your order, when pieces ship, and tracking information.
Once your order is placed, SideDoor customer service can be contacted for any questions or concerns you may have. They can be reached at [email protected].
What is the return/cancellation policy?
Because these items are ordered and shipped directly from the manufacturer, returns, cancellations or exchanges are not possible. All sales are final unless product(s) is damaged in transit.
If a product arrives damaged, SideDoor will work with you directly to coordinate for repairs or replacement of damaged piece(s). Take photographs of the packaging and product and contact SideDoor customer service within 48 hours of delivery to process a claim.
What are the delivery costs and options?
There is no additional charge for threshold delivery (delivery to your doorstep), including furniture pieces. You may instruct the delivery personnel as to whether you would like your delivery placed immediately inside your home or left on your doorstep.
Threshold delivery does not include placing products in specific rooms, assembly, or removal of original packaging. If you prefer that option, select ‘White Glove’ delivery at checkout. This service includes packaging removal, light assembly, and placement. Additional charges for ‘White Glove’ delivery apply and are calculated at checkout.